Mike Defazio
Digital Portfolio Showcase
A comprehensive presentation of professional achievements, leadership excellence, and career development in healthcare administration and inclusive leadership. Alongside my Business Student Ambassador of Engagement, Initiatives, and using my PMP certifications used for networking with the brilliant entrepreneurial partnerships in COIE, CCEC, GGJ, SDG, and RIIPEN.
About Me: Professional Journey
5th-semester BA Interdisciplinary Studies student at Seneca Polytechnic with a minor in Office Administration of Healthcare. RIIPEN CCEC Back-to-Back Champion (2024-2025, Most Ambitious Team Leader award), Global Goals Jam Winner, and High Honours graduate from Centennial College (4.1 GPA).
Graduating Summer or Fall 2026 with 45 credits via 25 official transfers and PLAR recognition. Career aspiration: District Manager Assistant at Ontario Health Insurance Plan (OHIP), leveraging integrated healthcare, business, and inclusive leadership expertise, Admin and Patient Care initiatives.

I have just over 100 certifications online currently with LinkedIn Learning. KPIs are industries in the Business School, Career Essentials, Badges from Alumni colleges, Managing; Budgets, communications, ethics, foundations, stakeholders, working with teams and risks management.
Key Achievements
  • Inclusive Leadership Practices (High Honours)
  • OA Healthcare Honours
  • Youth & Community Connections CSW (Services Canada) Licensed
  • Mohawk College PSW Advanced Fast Track (High Honours, Licensed)
  • College Foundations Certificate
  • Elevate AU Brand Enhancement
  • Project Management Practices from (PMP, Microsoft, LinkedIn)
  • Office Admin Assistant
Technical & Professional Skills
Microsoft Office Specialist
Certified in Excel, Word, Outlook, and PowerPoint with advanced proficiency in data analysis, document creation, and presentation design. Expertise in creating complex spreadsheets, automated workflows, and professional business communications that enhance organizational efficiency.
Healthcare Software
Proficient in Accuro EMR for billing and medical records management with comprehensive understanding of healthcare data systems. Skilled in maintaining HIPAA compliant records, processing patient information securely, and ensuring accurate billing procedures that support seamless healthcare operations.
Project Management
LinkedIn Career Essentials (PMP) certified with expertise in strategic planning and task coordination across multiple stakeholders. Demonstrated ability to lead cross-functional teams, manage timelines effectively, and deliver results that align with organizational goals and stakeholder expectations.
Data Management
Expert in records management, scheduling, calendar coordination, and data entry with exceptional attention to accuracy. Proven track record of maintaining organized systems, ensuring data integrity, and implementing efficient processes that support operational excellence and compliance requirements.
Communication & Leadership Excellence
Active Listening & Empathy
Demonstrated excellence in cross-cultural communication, patient interaction, and professional courtesy across diverse populations. This skillset enables authentic connection with individuals from varied backgrounds, fostering trust and understanding that strengthens relationships and enhances collaborative outcomes in healthcare and educational settings.
Inclusive Leadership
High Honours Centennial College Business School certification in Inclusive Leadership Practices with commitment to advocacy for diverse perspectives and ethical decision-making. This mindset drives the creation of equitable environments where all voices are valued, empowering teams to achieve collective success while championing social justice and organizational integrity.
Team Collaboration
Proven expertise in delegation, mentoring, peer support, and collaborative problem-solving that elevates team performance. This approach builds cohesive teams through strategic task distribution, knowledge sharing, and supportive leadership that encourages innovation and accountability while fostering professional growth among team members.
Professional Communication
Skilled in patient education, information relay, confidentiality management, and professional correspondence across multiple channels. This competency ensures clear, compassionate communication that respects privacy, builds trust, and facilitates informed decision-making while maintaining the highest standards of professionalism and ethical practice.
Healthcare Administration Expertise
Patient Intake & Management
Registration, appointment coordination, and confirmation processes ensuring seamless patient experiences.
Medical Records Handling
Confidential document processing and HIPAA-compliant record maintenance with meticulous attention to security.
Billing & Compliance
Medical insurance inquiry management, coding proficiency, and healthcare regulatory adherence.
Operational Support
Event coordination, reception duties, office administration, and customer service excellence.
Leadership Experience & Impact
1
SPARK Club President
Seneca Student Success Foundation (2025–present)
Leadership, program development, student empowerment initiatives, and community building that transforms student engagement.
2
Shaw Academy Influencer
Partner & Brand Enhancer
Shaw Academy is an online education platform offering expert-led courses designed to empower learners and professionals. As a brand partner and influencer, you help promote accessible, high-quality education while engaging and inspiring your audience to achieve their personal and career growth goals.
3
TAP - The Ambassador Platform
15-Month Volunteer, Digital Influencer
Initiative empowering digital influencers to mentor prospective students through personalized support and community engagement. TAP connects members globally, fostering collaboration and sharing insights via frequent online interactions and impactful digital content.
4
Competition Victories
Will2Well Award Winner 2025, CCEC-RIIPEN 2025, GGJ 2024-2025 Back-to-Back
Demonstrated innovation, problem-solving, and teamwork skills earning recognition as Most Ambitious and Most Engaging team leader. Competition Victories highlight notable achievements. These honors reflect consistent excellence and leadership in competitive and collaborative challenges
5
NMP_MPW Network Marketing
prospecting, inviting, presenting, following up, getting started, events, and leadership delivered via short videos, challenges, & live mastery tracks, these skills in a women-focused conference with themed sessions on mindset, team-building, and balance through keynotes and panels.
Sales, Policy, Best Practices, Customer Success
Business mastery and engagement with wellness industry CEOs and founders, developing pivotal courage and motivating leadership capabilities.
6
Digital Influencer
Centennial College CCSAI (2023–present)
Digital Influencer since 2023 leverages strategic online presence to inspire, educate, and connect audiences on platforms like LinkedIn, Instagram, and YouTube. This role drives engagement through authentic content creation, mentorship, and advocacy for education, leadership, and personal growth initiatives.
Education & Academic Excellence
Centennial College
Office Administration of Healthcare
Summer 2025, 4.1 GPA, High Honours
Inclusive Leadership Practices
April 2025, High Honours 4.4Gpa
Mohawk College
Personal Support Worker
Winter 2022, 4.25 GPA
College Foundations
Summer 2023, 4.5 GPA
Seneca Polytechnic
BA Interdisciplinary Studies
Expected Summer 2026 or Fall 2026 (Fast Track)
Minor: Office Administration of Healthcare
45 credits via transfers and PLAR
Professional Recognition & Testimonials
Debbie Deer
Immersive Lab Coordinator, Centennial College
"Mike's exceptional leadership has transformed student engagement through innovative programming that fosters creativity, collaboration, and professional development. His unwavering commitment to equity, diversity, and inclusion reflects professional excellence and ethical integrity."
Susan Kates, MBA MMIE
Professor, Humber College
"Mike embodies the vision and values of outstanding achievement through relentless dedication to empowering individuals, strengthening communities, and advancing the field of career development as a champion of innovation."
Changemaker Mindset: Core Competencies
Critical Thinking
Approaching complex challenges with sharp analysis and strategic problem-solving using SMART/CRAFT/SODAS/PACRA methods
Creativity
Infusing fresh ideas through design jams and innovative initiatives, and six thinking hats, SCAMPER, and PAGES.
Collaboration
Thriving in teams and fostering inclusive environments, using CLEAR RACI matric of SCORE model.
Communication
Sharing ideas clearly and engaging diverse groups as a catalyst for success using STAR or AID matrix.
Commerce Mindset
Spotting opportunities to streamline and innovate business processes. Using GROW model and AIDA framework.
Character
Acting with integrity, resilience, and authentic commitment to uplifting others in a positive, progressive, proactive, and purpose driven dedication
Recognition from the Centre of Innovation and Entrepreneurship: "Any organization would benefit from his positive outlook, collaborative spirit, and drive to make a difference."
Contact & References
How to Reach Mike Defazio
Email: On LinkedIn M
Phone: 647-488-9297
Student Alumni: Mohawk College, Athabasca University, Centennial College, Course RA Org., and Shaw Academy + ACE C/U Pre-Requisites
Institution: Seneca Polytechnic, Toronto, Ontario
Course: BA-INS in Fast Track
and Fall 2026 to BBA or BHAD or BCAD
Helix - Completed Genesis moving onto I-Wil placement initiative to start my own business as a founder and CEO.
Resume: www.kickresume.com/cv/yeO40N/
Student Recognition: Upon request
Professional References
  • Debbie Deer – Immersive Lab Coordinator, Center of Innovation and Entrepreneurship, Centennial College
  • Susan Kates – MBA MMIE, Professor and Program Coordinator, Humber College
  • COIE Dean & Team – Centre of Innovation and Entrepreneurship, Centennial College
  • Lacey Molyneaux – People's Culture Coordinator, @Riipen
  • Will2Well CEO
  • Priyank Mistri – Manager, Digital Recruitment & Global Digital Engagement, Centennial College
Made with